Customer Service

Dario Flaccovio Editore

La rivoluzione del social customer service: Come attrarre e mantenere clienti attraverso la qualità di servizio

EGEA

Customer value. Soddisfazione, fedeltà, valore  

The Customer Service Code: How to Win, Keep, and Delight Customers Every Time (English Edition)

Wiley

Value Proposition Design: How to Create Products and Services Customers Want (Strategyzer) (English Edition)

Independently published

Quick Guide to Customer Service                  

Automation, Technology, and Customer Service: Balancing Human Service and Sustainable Employment (English Edition)

Mastering Customer Service Management and Planning: A Practical Guide (English Edition)

The Fine Art of Customer Service: A Monkey Can Mix a Drink (English Edition)

Surviving Customer Service: Avoid Burnout, Develop Valuable Career Skills (English Edition)

Ivy Business English for Customer Service: Mastering Professional Communication and Customer Engagement (English Edition)